Introduction to Melbet Support

Email

The first and most well-known method of communication is the Melbet email address. This alternative is suitable for players who want to describe the problem in detail with the possibility of adding additional files to the letter, such as screenshots and photos, as well as audio and video files. However, it is important to remember that emails are treated as incoming requests, so all requests are processed on a first-come, first-served basis. The response time of a specialist can take from 1 to 12 hours. 

Depending on the type of request, Melbet has several email addresses:

• General Queries: [email protected]; 
• Security department: [email protected]; 
• Public relations and advertising: [email protected]; 
• Partnership queries (online): [email protected]; 
• Partnership queries (betting shops): [email protected]. 

In addition, you can leave your appeal directly on the Melbet website by visiting the “Contact Us” section. Here you will find a special form where you can leave your message with a request for troubleshooting or solving a problem. Enter your email address and the team of specialists will reply to you with a letter with detailed explanations. 

Live Chat

The next, but no less effective way to solve questions or problems is Live chat. This is your virtual help desk assistant designed to help you as quickly as possible. Live Chat can be accessed from any page of the website and mobile app. Just click on the message icon in the bottom right corner, and a dialogue box with the assistant will open. You don’t need to worry about how quickly you will get a response. It will happen in the same minute! Also worth noting is the 24/7 availability and the ability to communicate in your native language. In this contact option, you can also describe the problem in detail and attach files, although this method is more suitable for counseling on issues of interest and issues that require a quick solution. 

Phone Number

For users who prefer a live conversation with specialists and timely resolution of arising issues, the company offers to use Melbet customer care number. At any time of the day and night, you can call 88007775031 to solve your question. Melbet helpline works round the clock. The first available specialist will answer your call and give you a detailed guide to solve your problem.

Social Networks

Melbet has official accounts on social networks Instagram and Twitter, as well as a chatbot in Telegram. By signing up for Melbet accounts, you will be able to keep up to date with company news. This method is also suitable for sending feedback and complaints to improve the quality of services provided.

• Telegram: @melbet_casino_official;
• Instagram: @officialmelbet; 
• Twitter: melb_casino.

At the moment, the company does not have a Melbet Whatsapp number, but you can use the above methods of contact for consultation and resolution of issues via social networks and messengers.